Column Sorting

Enable column-based sorting to let users click headers and reorder rows ascending or descending in real time. Simple Tables supports both alphabetical and numerical sorting across all columns.

How to enable

  1. Edit the table macro or import dialog.
  2. Toggle on Enable column sorting.
  3. Save or publish — clickable sort icons appear in the header.

Users can now click any column header to sort the table. A second click reverses the order—without page reload or extra plugins.

Why it matters

Sorting makes it easy to rank or reorganize data: find top values, alphabetical lists, max/min entries—instantly and intuitively.

Use case: Prioritize support tickets
avatar

Support Agent

Acme Co — Customer Support

Context and challenge:
The support team manages dozens of tickets daily. Urgent issues can get buried, and agents may miss critical SLA targets when sorting is inconsistent.

Solution – Priority-based sorting:
By adding a “Priority” column and sorting it descending, high-impact tickets always rise to the top. Likewise, sorting by date highlights oldest or newest cases instantly.

Benefits:
• Proactive response: Agents tackle P1 and P2 issues first, minimizing downtime.
• Transparent workflow: Everyone sees the same sorted list, reducing hand-offs and confusion.
• Efficient SLAs: Meeting response and resolution targets becomes straightforward.
• Scalable process: Works the same whether there are 20 or 2,000 tickets.

Impact:
After rollout, the team shortened average time-to-first-response by 25 % and improved SLA compliance by 15 %.