ADMINISTRATION & TROUBLESHOOTING
Troubleshoot schemas, filters and reports
Resolve the most common eligibility, indexing and report-result problems.
Before you begin
Check these requirements before following the steps below.
- The schema, page and report you are investigating.
A schema is missing
Check the schema's space, page-label and group permissions against the host page and current user. Capture and report configuration only offer schemas eligible for that context.
A filter is unavailable or empty
Confirm that the field is indexed. Metadata saved before indexing may need to be saved again or reconciled before the index contains values.
A report is incomplete
A list or report request returns up to 500 metadata records. Narrow the result with deliberate indexed filters and keep the report's enabled columns focused.